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Case Study: Strategic ICT plan gives Metlifecare a healthy view of the future

Adopting Gen-i’s Planning for Strategic Investment (PSI) framework enables Metlifecare to line up its technology for future success

The challenge

Metlifecare, which manages 17 retirement villages up and down the country, was experiencing pressing software licensing and hardware upgrade issues and needed to develop an ICT strategy, which matched its ICT plan to its business plan.

Gen-i solution

Metlifecare partnered with Gen-i to develop and implement an ICT strategy that ensures its technology systems are aligned to enhance its future success.

By following Gen-i’s Planning for Strategic Investment (PSI) framework, Metlifecare adopted a strategic technology framework to help secure its own future.

The result

Following the PSI framework, has enabled Metlifecare to put its software licensing in order, refresh its server fleet and to plan future upgrades of its key applications. The structured PSI process has enabled the company to tidy up its systems after a period of expansion, preparing it for expected ongoing rationalisation of the aged care sector.

Metlifecare is moving towards a more collaborative IT environment with greater ability to interrogate data, as it seeks to use data to enhance its ability to be successful next month, next year, and beyond.

“Our systems are increasingly being driven towards learning less out of what has passed and more out of what the future holds. Essentially, we are seeking to use data to enhance our ability to be successful next month, next year, and beyond.”

Alan Edwards
Chief Executive Officer, Metlifecare

Solution Used

Gen-i’s Planning for Strategic Investment (PSI)

Planning for Strategic Investment (PSI) is a framework that Gen-i uses to gain a deeper understanding of its clients’ pains, business strategies and current ICT investments.

Armed with this knowledge Gen-i works with clients to provide a comprehensive and cohesive strategy to assist in building an ICT platform to truly support their business direction.

Read the full case study:

Gen-i and Metlifecare (PDF / 208KB)