The new contract covers the provision of voice services, One Office WAN and Contribution Linking, a specialist service that delivers video quality links for broadcasters. Gen-i will collaborate with network provider FX Networks to provide a back-up WAN linking TVNZ’s Auckland, Wellington and Christchurch offices.
Gen-i’s General Manager, Chris Quin, is delighted with the news and says the win was the direct result of Gen-i’s approach to building strong partnerships, based on honesty, trust, relevance and leadership.
“Technology and competition mean that clients have many choices, and the only way to succeed is to earn and keep earning each client’s business.
“Our clients are responding positively to our ability to provide the full spectrum of services that span the technology and telecommunications sectors, and our ongoing focus on building strong and sustained relationships.
“This agreement is the culmination of a lot of hard work by a lot of people. Our willingness to understand TVNZ’s needs and be a responsive and flexible partner will be key to a successful relationship,” he said.
Garry Nicholls, General Manager Support Services at TVNZ, believes the partnership will bring exciting opportunities for both organisations.
“The television industry is embracing significant change with the introduction of new technologies such as digital television, video on demand and High Definition broadcasting. The discussions that took place during the negotiation phase clearly identified a willingness from both parties to work closely together to maximise the opportunities that arise.
“We believe Gen–i will play an important role as we progress our key strategy of ‘Inspiring New Zealanders on every Screen’,” he said.
Olaf Jones, TVNZ Client Director at Gen-i, says this partnership will support TVNZ’s evolution to digital operations.
“TVNZ is going through massive changes associated with the digitisation of its entire supply chain. We look forward to working with TVNZ to develop a successful long-term relationship and assisting the TVNZ team to fulfil their future business requirements and delivery of broadcast services to New Zealanders,” he said.
Quin says this agreement is the latest in a series of new business wins for Gen-i across Australasia, with a recent IDC survey showing that Gen-i is holding firmly onto its place as the leading ICT services company in New Zealand, with pole positions in both mind and marketshare.