The new agreement will include the provision of voice, data, internet/extranet, remote access, service management, telecommunications security and transition services. Vodafone will negotiate for the provision of mobile services.
The Ministry will become one of Gen-i’s largest ICT clients in New Zealand.
Rhoda Holmes, General Manager Gen-i Australasia, is delighted with the news and says this is a major achievement for the business.
“We’re thrilled with the opportunity to partner with the Ministry for the provision of all its data and voice communications services,” said Holmes. “The Ministry has a number of strategic business initiatives over the next few years, and we will support their future business goals with infrastructure solutions.”
Gen-i will be working with the Ministry on the negotiation phase over the next few weeks and, once completed, will commence the transition to the new Gen-i services.
“We very much look forward to developing a long-term strategic relationship with the Ministry as it embarks on an exciting period of change designed to further enhance its delivery of services to New Zealanders,” added Holmes.
Mrs Holmes says this agreement is the latest in a series of new business wins for Gen-i across Australasia, with a recent IDC survey showing that Gen-i is holding firmly onto its place as the leading ICT services company in New Zealand, with pole positions in both mind and marketshare.
About the tender Gen-i has been selected as the preferred supplier for the provision of a range of telecommunications services over the next five years, including:
- Data Connectivity (managed data services)
- Voice Services (0800, calling services)
- Contact Centre components
- Internet/Extranet/Remote Access solutions
- Service Management across the telecommunications environment – Gen-i is partnering with Datacraft for components of the service management solution
- Security components across the telecommunication environment
- Transition Management