Gen-i is a leading provider of integrated ICT solutions to businesses and organisations across Australasia. The companies that have already signed up for Gen-i’s new mobility solutions include adidas, Axa, Crane Group, Harcourts, Harvey World Travel, Mainfreight and Radius Health, with more to be announced in coming weeks.
Chris Quin, Gen-i’s Chief Executive Officer, said that Gen-i is seeing great demand from clients keen to discover the value of its ICT mobility solutions built on the new XT Mobile Network.
“With the economic times forcing many businesses to find new ways to innovate, many are focused on reducing costs while keeping up the quality and delivery of their product or service,” said Quin. “Our new mobility solutions create fantastic opportunities for clients wanting to add real value to their business, by delivering new levels of business efficiency, flexibility, productivity, increased customer responsiveness and cost savings.”
“We understand the challenges our clients face as they look to integrate their mobile capability into the core applications that underpin their business. We’re focused on simplifying communications for our clients, and regard it as our responsibility to deliver real leadership and a truly end-to-end ICT service and capability.
Joe Caccioppoli, Gen-i’s Head of Mobile, added that Gen-‘s ICT expertise, coupled with access to solutions from its global partner network, enables the company to leverage future innovations in mobile technology.
“Our new network uses the world’s most popular network technology, enabling us to future proof our services and offer our clients a greater choice of mobile devices from global brands.
“It’s all supported with service that’s straight-forward and robust. From pricing plans and billing, to products and services, we aim to keep things simple for our clients,” added Caccioppoli. “And when they need support, we make it easy for them to engage with us and get the right outcomes.”
Improving the bottom line
“We are already providing our clients with consultancy, services and solutions in key areas of ICT designed to deliver cost transformations,” said Caccioppoli. “Our new mobile network extends that capability and provides us with new ways to extend our client’s existing business applications out to mobile devices.
“That helps achieve real business efficiencies and cost savings by rationalising infrastructure and communications assets, and minimising people’s downtime.”
Increasing the effectiveness of people
Caccioppoli explained that Gen-i’s new mobility solutions provide a platform for businesses to maximise the productivity of their people and enhance virtual team collaboration, while also providing the flexible working environments that people increasingly desire.
“Our clients are thinking differently about the productivity tools they give to their people while out of the office. That means not just the ability to access more of the corporate applications and tools they have while at their desk, but also the ability to get time critical data and information from out in the field back to the office.”
It also offers them the ability to deliver mobile unified communications and video conferencing solutions to remote and mobile workers.
“Our clients also want access to the latest devices, whether it’s the hottest new brand or a tool for placing sales orders. They are also looking to meet the needs of Gen Y workers, who increasingly expect that the devices they use in their personal life are also available in their working life.”
Getting closer to customers
Gen-i’s mobility solutions also enable its clients to get closer to their customers, by providing information and applications to their people wherever they are and reducing the time needed to make quality decisions.
“Our clients can think differently about the interactions they have with their customers,” said Caccioppoli. “Imagine providing your customers with a full multimedia experience with your organisation, where they’re not just talking to you about the product they want to buy, but can see it perform and function.”
Innovate to survive
Mobile technologies also offer ways for Gen-i’s clients to find innovative ways to create new value for customers.
“Those companies that use mobility as a tool to innovate and differentiate their business will be better equipped to survive, and even thrive, over the next year,” concluded Caccioppoli.
Ways to discover more
Gen-i is investing heavily in client activities that help its clients learn more about its new mobility solutions:
- Chris Quin is hosting a webcast on Thursday 21 May for clients keen to discover the value of Gen-i’s mobility solutions.
- Gen-i has launched Mobility Cafés in Auckland and Wellington, with Christchurch opening in June. The Mobility Cafés have been designed to allow Gen-i’s clients to view the latest devices and explore the potential outcomes that the new mobile technology can create for businesses (while enjoying a barista-made brew).
- A mobile version of Gen-i’s Mobility Café is also touring client sites around New Zealand to demonstrate mobile solutions.
- Gen-i’s Head of Mobile, Joe Caccioppoli, is spearheading a Mobility Roadshow during June that will visit each of Gen-i’s 15 regional offices to host seminars with clients keen to discuss the new mobile solutions.
For further details, visit www.gen-i.co.nz/mobility