How do you ensure security and 'business as usual' during the transition to Safecom?Our dedicated team of security design and integration specialists will work with your technical people and Gen-i sales specialist to understand your requirements, environment, policies and rules. The implementation process usually involves the old and new services running in parallel until you're ready to make the switch.
Do I need a Gen-i WAN to use Safecom?No you don’t, although in some cases feature limitations may apply. Whatever your set-up, our security design specialists can advise on your options.
Can you help me to compare the Safecom costs with my in-house costs?Of course. We can provide cost models to illustrate the cost savings that may be available through Safecom.
Can your services integrate with my directory so users don't need to re-authenticate?Yes. Talk to us about the specifics of the services we offer.
Can I extract or change my policy?Yes, you can view and extract your policy details and reports any time through a dedicated 'self-service' website. Talk to us about a demonstration.
What kind of support do you offer?You'll have 24/7 access to our Security Operations Centre, which comprises more than 30 highly skilled security specialists. Note that, for security reasons, only authorised contacts from your organisation can use this number.