Who would benefit from TollFree Self Manage?Companies with complex single site or multiple site contact centres who want to manage their calls in real time.
What hardware does the customer need for this service?None. The TollFree Self Manage service is an Intelligent Network hosted service with browser based access
How is it priced?There is one fixed monthly cost for the service. Implementation costs depend on the scope of the call-flow script design.
What’s included?Your monthly TollFree Self Manage rental includes unlimited access to complete modifications to call routing scripts, and reporting. Online support is available during normal business hours, 7 days a week.