Home > Services

IP Telephony

Bring your data and voice networks together

If you’re looking for clever ways to reduce your operational costs, IP Telephony enables you to consolidate infrastructure costs across four key areas: ICT capital expenditure; tolls; user administration; and network management.

Consolidating your data and voice networks onto one platform will see the replacement cost of your core communications infrastructure fall dramatically. Carrying voice calls on a consolidated IP productivity platform will also reduce inter-branch long distance toll costs significantly. Furthermore converging your traffic now will provide you with a future ready platform for technologies such as video conferencing, Unified Messaging or a Unified Communications solution.

Your business needs drive our solutions

Expert Opinion

"IP Telephony solutions provide a range of benefits from voice and data integration to support for leading edge applications, to mobility solutions that enable enterprise users to communicate from the road, home or any other company location just like they are sitting at their primary desk extension. Though these features are important to Gen-i clients the key differentiator Gen-i delivers is in our extensive capability to support these solutions in day-to-day operations throughout New Zealand."

Steve McGinn
Service Line Manager, IP Tel & Unified Communications

With a capability spanning telecommunications and IT, Gen-i is the only New Zealand provider that can supply national, end-to-end ICT solutions, encompassing design, delivery and support.
Our relationships with key vendors enable us to offer converged communication solutions that bridge voice, video, mobile, internet and data. Our solutions are flexible, innovative, customised and suitable for all sizes of business.
When the time is right, Gen-i can also talk with you about integrating your Unified Communications capability into other core applications such as customer relationship management, business intelligence and enterprise content management.

Visible benefits for your business

Reduce your infrastructure and communications costs, streamline your network management and improve operational efficiencies.
Increase your customer satisfaction and loyalty - by improving responsiveness, accelerating your time to market and delivering consistent customer experiences across all your channels.
Respond quickly to changing business needs - such as expanding your office, enabling mobility & remote working, and enhancing disaster recovery.

Service Support

Service Resources

How it works