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Unified Communications Solutions

Connect your people in ways that work for them

Unified Communications gives you the means to work faster, with greater productivity and effectiveness across your business. Reduce the time it takes to make decisions by helping your people get in touch with whoever they need to reach, wherever and however that person wishes to communicate.

With Unified Communications Solutions, people can connect whenever work demands it and communication can switch from an instant message to a phone call or videoconference. As a result team collaboration improves.

Your business needs drive our solutions

Expert opinion

"The latest wave of technologies from Microsoft can help address a range of business challenges, from improving productivity to overcome workforce shortages, to significantly enhancing customer service and achieving cost savings across the business. Gen-i is committed to ensuring our clients are fully aware of the opportunities and challenges presented by the possibilities of convergence for their organisation, and the creation of an
enterprise-wide roadmap for the future."

Rick Hook
Microsoft Practice Manager

With a capability spanning telecommunications and IT, Gen-i is the only New Zealand provider that can supply national, end-to-end ICT solutions, encompassing design, delivery and support.
Our relationships with key vendors enable us to offer converged communication solutions that bridge voice, video, mobile, internet and data. Our solutions are flexible, innovative, customised and suitable for all sizes of business.
And, when the time is right, Gen-i can also talk with you about integrating your Unified Communications capability into other core applications such as customer relationship management, business intelligence and enterprise content management.

Visible benefits for your business

Remove time consuming, non-productive activities from your communications processes.
Your people can access voice, e-mail, fax and other mixed media from a single mailbox independent of the access device.
Integrating your fixed line, mobile phone and data infrastructures into one Unified Communications solution from Gen-i will help increase IT productivity and reduce ongoing management costs.
If you interact with customers using a variety of sources, Gen-i's Unified Communications Solutions can ensure that your people are always available when they need to be.

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How it works